China Hotels
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There are a lot of hotels in China, both domestically-run hotels and international chain hotels, but not all the hotels can receive foreign visitors. Generally, three, four and five star-rated hotels certainly do especially in the large and developed tourist cities, where you may find Four Season, Hilton, Hyatt, Holiday Inn, Shangri-la, Sheration and so on.
As to the price of hotels, it is varied in many ways. For example, hotels in eastern China is far more expensive than western China. Large cities are more expensive than small cities. Tourist cities are more expensive than non-tourist cities. During the grand holidays like Chinese New Year, the First week in May and the first week in October. Even in a big city, a more expensive hotel does not mean the best.
Quality has much to do with the star-rating, the more the better. It can also vary considerably between hotels of the same star-rating. In the lower star-rated hotels, service and cleanliness are not so good as that of the high star-rated, so does the amount of English that is spoken. But it is understandable that even though within the four and five star hotels, majority of the staff can not speak English except those who on the reception desk or on the top of the hotel company.
You can reserve a hotel by phone, fax directly. However, hotels under three stars may not have staff with good spoken-English skills, which is difficult for phone, fax and even e-mail booking sometimes. Thus, many visitors would rather make a on-line reservation with the travel agencies who offer very fast and nice service embracing over 500 hotels throughout China. The majority of room in China are "twin" – ie two single beds in one room. Like the USA, the ground floor is called the 1st floor.
Mind that don’t leave money or valuables lying about in your room, despite hotels in China are reasonably secure places, but take them with you or leave them at the receptionist if it is available. Common check-in and check-out times are respectively after 2pm and before noon.. Extra cost will be charged if you check in before 6am.
A hotel may be rated at a high level beyond some travellers’ imagination is justified, so visitor’s feedback is very important. Any good travel agency pays close attention to what their customers have to say about hotels, and ensures that they do not continue to recommend or book guests into hotels that clients have complained about.
China National Tourism Administration issued a standard to rate hotels in China from one to five stars. The basis for ratings is as follows:
One-Star hotels: One-Star hotels must have air-conditioning, coffee shop, dining room, and at least 20 guest rooms, cleaned daily. Of course, 75% must have private baths. They must have central heating, a lobby with information and reception desk, postal service, and 12-hour a day cold and hot running water.
Two-Star hotels: Two-Star hotels must have at least 20 guest rooms, 95% with private baths, 50% with telephones, and 16 hours of cold and hot running water, Western and Chinese breakfast must be offered.
Three-Star hotels: Three-Star hotels must have at least well-decorated guest rooms with dressing table, desk, drawers and closet; carpet or wood floor; telephones in every room with international direct dial(IDD); mini-bar and refrigerator; color television sets, in-house movies, music; writing materials; sun-proof curtains; and bed turn-down service.
They must have single rooms and suites, western and Chinese dining rooms(with English-speaking attendants, and the last order no earlier than 8:30pm), 16-hour coffee shop, banquet hall or function room, buffet breakfast and bar service(until midnight), and 18-hour room service.
They must also have elevator service, public telephone and washroom, equipment and service for disabled people, disco or karaoke, foreign exchange, safe deposit boxes, store, camera film developing, fax and telex service, luggage storage, 24-hour laundry and dry-cleaning, wake-up calls, shoe polishing, and taxis. They should be able to mend articles of everyday use for guests. They should accept major credit cards. They must have an emergency electricity supply for public areas, medical services, 16-hour a day doorman, and message service, guest reception, and managers on call. An assistant manager should be in the lobby 18 hours and railroad timetables available. China Daily and China Tourism News should be on sale(or free).
Four Star hotels: Four Star hotelsshould have luxurious and spacious sound-proof rooms, low-noise toilets, and hair dryers. They should have guests and service elevators, background music, health club, swimming pool, sauna, business center, greenhouse, 24-hour doorman, reservations accepted through fax/telex, 24-hour room service, and onward reservations in China for guests. A guest reception and assistant manager should be available in the lobby 24 hours a day. Laundry should be returned by next day.
The restaurants in four-star hotels should provide two kinds of Chinese food with the last order no earlier than 9pm. Bar service should be available to one am. There should be a 24-hur coffee shop and a breakfast and dinner buffet. A clinic should be on-site. A business center with photocopying, typing and translation services should be available, as should a ticketing agency with city tours and babysitting services.
Five-Star hotels: Five-Star hotelsare usually palatial with huge lobbies, their standards not quite matching the best of Paris or New Year, but very close. Service should be better than the four-star hotels described above. See Top hotels section below.
